FAQ



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Blank Videos: I tried to record Flash Player, Media Player, Real Player (etc.), but my video is blank? What's wrong?

The player that is being recorded is using hardware acceleration. Disable hardware acceleration in the player before recording it. Another option is to disable hardware acceleration system wide. To disable graphics hardware acceleration globally for all applications select Control Panel> Display> Properties> Settings> Advanced> Troubleshooting, and then sliding the Hardware Acceleration slider all the way to the left.

Hardware Acceleration: Why is my mouse jerky when recording?

This is typically caused because by hardware acceleration. Hardware acceleration can be disabled by selecting Control Panel > Display> Properties> Settings> Advanced> Troubleshooting, and then sliding the Hardware Acceleration slider all the way to the left.

Where did my desktop wallpaper go?

Out of the box, the Repro disables your desktop wallpaper when it starts and re-enables it exits. You can prevent Repro from disabling your wallpaper by clicking on the Repro Recorder System Tray Icon > Preferences > Video, and uncheck the "Disable desktop wallpaper while Repro is running." Desktop wallpaper is often difficult to compress. You can reduce performance overhead while recording and also reduce the size of the compressed Repro file by leaving this option checked.

There are a lot of system operations in my Repro, is there a way I can filter them?

Right click within the System Operations window and select the category of system operations you would like to show/hide.

I want to view the Operation Details in Hexadecimal. As ANSI. As UNICODE.

Right click within the Operation Details window and select the appropriate format.

I don't want to capture all of the system operations captured by the Repro. Can I turn some off?

Yes. Uncheck the category of API that you do not want to capture in the Preferences.

Sometimes I want to view more/less data in the Operation Details. Can I change the number of bytes that are captured?

Yes, you can specify how many bytes to record for each system operation up to a maximum of 10240 bytes.

When a network operation is received, sometimes it appears in the Operations log as an error. Why and where is the data?

Typically this means that the receive operation is asynchronous (non-blocking). In other words, when the receive system function returns, the message is not received yet. At a later time, an event informs the application that the message arrived. Repro only records the initial receive, not the event that occurs later. Therefore it does not record the message content. Technically, the receive API did return with an error code (WSA_IO_PENDING).

Why can't I record system operations in msdev.exe or Repro.exe?

Repro is configured to not record the system operations of msdev.exe and Repro.exe. You can record every other exe besides these two.

The video appears upside down in the Repro Analyzer. Why is this?

This happens occasionally on computers with very slow CPU's. The resolution is to turn off graphics hardware acceleration. To disable graphics hardware acceleration globally for all applications select Control Panel> Display> Properties> Settings> Advanced> Troubleshooting, and then sliding the Hardware Acceleration slider all the way to the left.

I use multiple monitors. Will Repro work?

Repro can only record video from your primary monitor. Repro Analyzer functions perfectly on a multiple-monitor setup.

Why does my personal firewall say Repro is trying to communicate with 131.107.103.243 (crl.microsoft.com)? Is this spyware?

Windows Media Player is embedded in Repro. Windows Media Player periodically attempts to update its "Certificate Revocation List" by contacting 131.107.103.243.

All that video must consume a lot of RAM. How much RAM do I need to run the Repro Recorder?

Repro uses an optimized video capture technique that minimizes CPU and RAM usage. In most bug testing situations, the performance impact is absolutely unperceivable. In a typical bug testing session, Repro adds about 5% CPU overhead and under 10 Megs of RAM per minute in the bug buffer (a 3-5 minute buffer is typically sufficient). Several settings are exposed in the preferences to allow you to attain the perfect performance/ quality balance.

How big are the Repro files that contain the bug information?

Repro files are highly compressed to allow quick transmission as email attachments or uploading to bug databases. Typical repro files are only a few hundred KB in size.

Does Repro work with .Net, Java, VB, C++, etc?

Yes. The technology used to capture information is independent of the language the application is written in.

Repro will automatically instrument any process exe along 2 of 4 dimensions:

  • Desktop Video
  • System Information

To instrument System Operations and Performance Counters requires that the application(s) being instrumented have an application "window". Therefore, it is not possible to record the System Operations of system services or console applications. The ability to record the System Operations and Performance Counters of processes without windows will be added in future versions of Repro.

What platforms does Repro support?

Repro is currently supported on Microsoft Windows 2000 and Microsoft Windows XP.

Will Repro instrument API calls made from implicitly linked, delay loaded, and dynamically loaded DLL's?

Yes.

Is there a way that I can trace and record multiple executables simultaneously?

Yes. Simply add the executables that you want to record to the "Applications to Instrument " in Preferences.

How does Repro affect the performance of my system or the application I am testing?

Repro has been engineered to have no perceivable impact on the testing environment. In the majority of cases you will be unable to tell that Repro is actually running. System operations are recorded at very low overhead to the test environment, and are not perceivable in all but the most destructive scenarios. Desktop video capture has the most potential to impact test machine processing and memory usage. If you are perceiving an impact on performance, you can configure the frame rate for the video capture along with other parameters in the Preferences to obtain the right capture/performance balance for your testing environment.

I would like to upload .rpr files to my bug database. What is the Repro mime-type?

Repro's mime-type is application/x-repro.



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